ZeroWheel aims to provide a trusted Website, products, and services to our users and customers. We do plan on using anonymized aggregate user and customer data to improve our products and services. Moreover, we will never sell our customers’ data, identity, or contact information to third parties or vendors, as that would be a violation of our promise and trust. Any feature that requires sharing of personally identifiable information with third parties will be strictly opt-in and require your prior consent.
You can visit and use the Website without submitting any Personal Information. However, if you decide to fill out one of our website forms or create an account with us, or purchase other services or products, you will be required to provide Personal Information including name, email address, and company name.
We may collect information when you create an account on our Website, complete and submit one of our website forms, or become a Customer, such as name, email address, telephone number, professional details, and other profile information you choose to provide, including information you provide by linking other data sources, integrations, or similar services to ZeroWheel. We may also collect payment information from you to process orders or provide services or products.
We may collect personal information, such as email address, phone number, or mailing address when you communicate with us about our Services, inquire about our other services or products, subscribe to our marketing or product information lists, purchase other services or products from us, or request customer or technical support, or otherwise communicate with us.
We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include Personal Information.
We and others who use our Service may collect Personal Information or Other Information that you submit or make available through our interactive features (e.g. collaboration tools, messaging and chat features, commenting functionalities, forums, blogs, social media pages, and the like). Any information you provide on the public sections of these features will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
We may collect Personal Information from individuals when we attend conferences, trade shows, and other events.
We may collect Personal Information and Other Information from individuals and third parties to assess and pursue potential business opportunities.
We may post job openings and opportunities on our Website. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use your information to assess your qualifications.
When you use the Website or Services or our other services or products, ZeroWheel may automatically receive and record certain information from your computer (or other device) and your browser. This may include such data as your IP address and domain name, the pages you visit on the Website or Services, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the Website, your software and hardware attributes (including device IDs), your general geographic location (e.g., your city, state, or metropolitan region), and certain cookie information (see below). To obtain such information, we may use web logs or applications that recognize your computer and gather information about its online activity.
The Website, Service, or the emails that you receive from ZeroWheel may use an application known as a “web beacon” (also known as a “clear gif” or “web bug”). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include Personal Information. For example, it allows an email sender to determine whether a user has opened a particular email. When you use the Website or Services or our other services or products, ZeroWheel may automatically receive and record certain information from your computer (or other device) and your browser. This may include such data as your IP address and domain name, the pages you visit on the Website or Services, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the Website, your software and hardware attributes (including device IDs), your general geographic location (e.g., your city, state, or metropolitan region), and certain cookie information (see below). To obtain such information, we may use web logs or applications that recognize your computer and gather information about its online activity.
ZeroWheel uses the information that we collect for a variety of purposes. If we have Personal Information about you, we may use it, for example: to respond to your questions or requests concerning the Website or Service or other services or products offered by ZeroWheel or our partners; to fulfill the terms of any agreement you have with us, including, without limitation, our execution of agreements for the provision or delivery of products or services; to fulfill your requests for our products or services or otherwise complete a transaction that you initiate; to send you information about our Services and other topics that are likely to be of interest to you, including newsletters, update notices, or other communications; to answer requests for customer or technical support; to deliver confirmations, account information, notifications, and similar operational communications; to authenticate and verify our users; to improve your user experience and the quality of our products and services; to comply with legal and/or regulatory requirements; to process applications if you apply for a job; and to manage our business.
We use the Other Information that we collect for such purposes as: counting and recognizing visitors to the Website; analyzing how visitors use the Website and various Website features or Services or other services and products; improving the Website and enhancing users’ experiences with the Website and Services; creating new products and services or improving our existing products and services; debugging to identify and repair errors with our Services; enforcing our agreements and policies; enabling additional website analytics and research concerning the Website and Services; marketing and advertising our products and services; and managing our business. ZeroWheel may link Other Information gathered using cookies and web beacons with Personal Information. But in that event, we will treat the combined information as Personal Information.
If you opt in to receive marketing emails from us, we also may use the Personal Information and Other Information that we collect to send you promotional communications, including emails or postal mail about the products and services offered by ZeroWheel or our partners. Although we hope you will find our promotional emails of interest, you may opt out of receiving them by sending an email to email@example.com with “opt out” in the subject line or by clicking “unsubscribe,” as applicable. Promotional emails will also have instructions for opting out of that type of communication in the future.
We share your Personal Information and Other Information with other parties for a limited set of purposes, primarily to help improve our product and service, as described below.
We may share your Other Information with our affiliates, for our administrative purposes including activities such as IT management, for them to provide services to you, or to support and supplement the Services or other services and products that we provide.
We also may use or share your Personal Information or Other Information with third parties when we believe, in our sole discretion, that doing so is necessary: to comply with applicable law or a court order, subpoena, or other legal process; to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party; to establish, protect, or exercise our legal rights or defend against legal claims; or to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.
ZeroWheel shall have the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, data derived from Personal Information and Other Information from other services or products), and ZeroWheel will be free to (i) use such information and data to improve and enhance the Services, other services and products and for other development, diagnostic and corrective purposes in connection with the Services and other ZeroWheel offerings, and (ii) disclose such data solely in aggregate or other de-identified or anonymized form (such that neither you shall not in any way, directly or indirectly, be identifiable as the source of such data) in connection with its business, such as by publishing a report on trends in the usage of the Website and Services.
ZeroWheel uses commercially reasonable physical, electronic, and procedural safeguards to protect your Personal Information against loss or unauthorized access, use, modification, or deletion. However, no security program is foolproof, and thus we cannot guarantee the absolute security of your Personal Information or Other information, and to the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
By using our Service or providing information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Service, by mail or by sending an email to you.
ZeroWheel believes that working with skilled security researchers helps identify weakness in any technology.
If you want to learn more about the Personal Information that ZeroWheel has about you, or you would like to update or change that information, please contact us by email at to firstname.lastname@example.org.
Information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.
If we transfer personal information that originates in the European Economic Area, Switzerland, and/or the United Kingdom to a country outside of such regions, we will use commercially reasonable efforts to ensure that: (i) there are appropriate safeguards in place such as binding corporate rules or the approved EU standard contractual clauses between ZeroWheel and the recipient; (ii) the transfer is to a country that provides an adequate level of protection under applicable laws; (iii) one of the derogations for specific situations found in applicable law applies to the transfer including explicit consent, where such transfer is necessary for the performance of a contract or exercise, or the defense of legal claims; or (iv) the transfer is otherwise consistent with the requirements of applicable law. By using the Website or Services, or by providing any Personal Information or Other Information to us, you expressly consent to such transfer and processing.
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your Personal Information violates applicable law.
This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 “CCPA”. The CCPA provides California residents with the right to know what categories of Personal Information ZeroWheel has collected about them and whether ZeroWheel disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. California residents can find this information below:
As described above, please note that we may also disclose Personal Information to our affiliates and third party service providers, in connection with corporate restructuring, to comply with law, or for compliance, fraud prevention and safety purposes.Except as excluded above, the CCPA grants California residents the following rights:
Access. You can request a copy of the Personal Information that we maintain about you.
Deletion. You can ask us to delete the Personal Information that we collected or maintain about you.
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you. You are entitled to exercise the rights described above free from discrimination. The CCPA requires us to verify the identity of the individual submitting a request to access or delete Personal Information before providing a substantive response to the request.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A.
The Website is not directed to children under the age of 13 (or other age as required by local law), and ZeroWheel will never knowingly collect Personal Information or Other Information from anyone it knows is under the age of 13. We recommend that persons over 13 but under 18 years of age ask their parents for permission before using the Website.
In accordance with applicable law, you may have the right to:
about you, including: (i) confirming whether we are processing your Personal Information; (ii) obtaining access to or a copy of your Personal Information in a structured, commonly used, and machine readable format; and (iii) receiving an electronic copy of Personal Information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (the “right of data portability”);
of your Personal Information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your Personal Information;
of your Personal Information;
our processing of your Personal Information; and
to your processing of your Personal Information.